complaint·October 3, 2024

On 10/03/2024 LPA M Vega conducted an initial 10-day investigation to open the complaint. Staff 1 answered the door and contacted administrator La Shay Ayers. LPA met with Administrator a short time after and stated the purpose of the visit. 1. The Department investigated the allegation: Facility staff did not provide a supervision for resident, resulting in injury. LPA conducted facility tour and reviewed records for R1 and R2. Per review LIC 624 was sent by facility, reviewed form and fax confirmation page. The Department has investigated the above allegations and have found them to be unsubstantiated. Exit interview conducted.