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Inspection visit

Complaint

LA CASA DELLA NONNALicense 1072092333 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

On 1/9/2025 Licensing Program Analyst (LPA) M. Garza completed an unannounced complaint visit. Visit is being conducted to deliver complaint findings. LPA met with Administrator, Phoeun Marez, explained reason for visit and was permitted entry into the facility. A health and safety check on residents in care. Residents observed in living room watching television and in rooms. During investigation LPA completed interviews and requested documentation (Resident roster, staff roster with contact information, staff schedule for October 2024, physician’s reports, SIRs for residents in the month of Sept/October 2024, needs and service plans). Interviews with staff indicated an physical altercation occurred with R1 and R2. Review of SIR’s did not show the facility reported this incident to CCL or other appropriate parties. During interviews with staff S1, an interpreter had to translate the conversation with S2. Interviews conducted indicated staff utilize a translating device to communicate and expressed concern of “staff not being able to communicate with emergency services ” or “meet the residents needs”. The Department has found this allegation has met the preponderance of evidence standard per Title 22. This allegations listed abover are SUBSTANTIATED. Deficiencies cited per Title 22. Exit interview completed with Administrator, Phoeun. A copy of this report, deficiencies and appeal rights provided.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.619(c)(2)Type B

    1569.618 Administration and management of residential care facilities; substituted qualifications; employee scheduling (c) The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (2) Ensure the health, safety, comfort, and supervision of the residents. This requirement was not met as evidence by: interviews conducted. Interviews indicated staff did not prevent R2 from going into R1’s bedroom and physically attacking R1. This poses a potential health, safety and or personal rights risk to residents in care.

  • 87211(a)(1)(D)Type B

    87211 Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case.(D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement was not met as evidence by: interviews conducted and review of SIR’s. Interview with staff indicated an incident with R1 and R2 in a physical altercation. Review of SIR’s did not show the facility reported this incident to CCL or other appropriate parties. This poses a potential health, safety and or personal right risk to residents in care.

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  • Right to sufficient care and qualified staff

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:(4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidence by: LPA observation and interviews conducted. Observation of S1 and S2 utilizing a translation device to communicate with residents, visitors and other staff.

  • 87303(h)Type A

    87303 Maintenance and Operation(h)... Open-flame lights shall not be used. This requirement was not met as evidence by: LPA observation of candles previously used at the facility.

  • 87309(a)Type B

    Ensure hazardous items are locked and not unattended

    87309 Storage Space and Access(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement was not met as evidence by: Chemicals, medication and items that pose a danger to residents in care observed in unlocked garage accessible to residents.

  • 87555(a)Type A

    Diet quality and preparation in safe healthful manner

    87555 General Food Service Requirements(a) The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents and shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidence by: LPA observation of food stored in the facility was not of the quantity for the residents in care. This poses an immediate health, safety and or personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 9, 2025 inspection of LA CASA DELLA NONNA?

This was a complaint inspection of LA CASA DELLA NONNA on January 9, 2025. 3 citations were issued: 3 Type B.

Were any citations issued to LA CASA DELLA NONNA on January 9, 2025?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "1569.618 Administration and management of residential care facilities; substituted qualifications; employee scheduling (..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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