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Inspection visit

Complaint

HERITAGE CARE HOMELicense 1072092511 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

An unannounced Complaint visit was conducted on the date & times indicated above by Licensing Program Analyst (LPA) K. McClurg. LPA was met @ door by caregiver, introduced self & asked is Administrator was available. Staff contacted Corporate Officer (CO) of Licensee Manpret Singh by telephone. LPA spoke with CO. CO stated that they would not be able to join LPA during visit, however Consulting House Manager (CHM) would be there shortly & is authorized to sign for receipt of report, as well & collaborate on Plan of Correction(s) (POC) for any citations/deficiencies issued. -LPA reviewed resident records & discussed resident behavior with staff. Per Physician Reports & staff, current residents do not wander & do not have needs that would require awake staff. All resident bedroom doors are kept open, including Staff room door. Staff will check on residents during the night. -The Department has investigated this allegation & determined it to be UNFOUNDED. -Exit interview conducted with CHM. Copy of reports provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Limit staff assistance with self-administered drugs

    Incidental Medical...Care.A plan for incidental medical...care shall be developed by each facility. Facility staff...may assist persons with self-administration (of medication) as needed. Medication observed to be given past d/c date due to lack of plan.MARs not being signed at time Rx given, requiring a plan to ensure records are maintained correctly @ all times.

  • 87208(a)Type B

    Maintain and operate facility under definitive plan

    Plan of Operation.Each facility shall have and maintain a current, written definitive plan of operation....including...plan that describes the capacities... (&)the uses intended and a designation of the rooms to be used. Vacant designated resident room being used as a staff bedroom.

  • Store centrally held medications in locked secure place

    Incidental Medical and Dental Care.Centrally stored medicines shall be kept in a safe...locked place not accessible to persons other than employees responsible for the supervision of the centrally stored medication. Key to open locked drawer in facility kept on wall opposite locked drawer making contents accessible to residents.

FAQ · About this visit

Common questions about this visit

What happened during the December 21, 2023 inspection of HERITAGE CARE HOME?

This was a complaint inspection of HERITAGE CARE HOME on December 21, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HERITAGE CARE HOME on December 21, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Incidental Medical...Care.A plan for incidental medical...care shall be developed by each facility. Facility staff...ma..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.