Complaint·May 19, 2025

Licensing Program Analyst (LPA) Daiquiri Boyd made an unannounced visit to the Resident Care Facility for the Elderly (RCFE) and met with staff, who then called Administrator, Teresa Long. LPA was greeted by facility staff and was granted entrance into the faciity. Residents were in their rooms and watching television in the living room and some had just finished breakfast. LPA toured the faciity and interviewed Administrator and resident. LPA looked at food supply and found it to be in good and sufficient supply and of good quality. Hot pasta lunch and a salad was currently being provided for lunch this day. During this visit LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: staff do not provide food of good quality. Based on the interviews conducted and/or observation the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. No deficiencies were sited during this visit. Exit interview conducted and copy of this report provided to Administrator for facility records.