Complaint·January 15, 2026

On 1/15/2026, Licensing Program Analyst (LPA) Daiquiri Boyd conducted a subsequent complaint investigation visit to the facility. LPA met with Teresa Long and explained the reason for the visit. During the course of this complaint investigation LPA conducted interviews, obtained and/or reviewed facility and resident records (LIC602A), and reviewed and obtained copy of video recordings from inside the facility from the night of the incident. Interviews conducted and videos reviewed show resident (R1) had left their bedroom, used the restroom and was wandering the facility halls and living area between the general hours of 1 a.m. and 2:30 a.m. Resident made a phone call from the house phone to the daughter in an attempt to seek assistance. Resident (R1) has diagnosed medical condition, as documented on LIC602A. It was determined, based on interviews, videos obtained, and records reviewed, that the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Health and Safety Code Chapter 03.2, Article 03), are being cited on the attached LIC 9099D.