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Inspection visit

Routine inspection

NORTHWEST VILLALicense 10720936016 citations on this visit
16 citations recorded

Inspector’s narrative

What the inspector wrote

On 10/02/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct required Annual visit. LPA introduced self, stated the purpose of the visit, and was greeted by staff (S1) Mansi Mansi. Administrator (A1) Shailesh "Steve" Patel arrived shortly during inspection. LPA toured facility with A1. Five residents were present during inspection. One resident left during inspection with family. Licensee Rajat Roychoudhury arrives shortly during inspection and left facility shortly. The facility was observed to be at a comfortable temperature, clean, in good repair, and no passageway obstructions or fire hazards were observed inside or outside . LPA and S1 observed R3 walking in and using staff bathroom. Medications observed kept locked in kitchen shelf and in laundry room shelf. Medications were checked. Centrally stored medications list and MARs were reviewed. At approximately 09:19AM, LPA and A1 observed cleaning solutions stored under kitchen sink unlock. Fire extinguisher was observed in the kitchen cabinet with last serviced date of 09/11/25. A1 stated last fire drill completed on 02/2025. An adequate supply of perishable and non-perishable food was observed. Refrigerator temperature maintained at 37 degrees F and freezer temperature at -17 degrees C. Chemicals observed locked in laundry shelf . At approximately 10:20AM, chemicals were observed stored unlock under laundry counter. Lic 809 continues All bathrooms were toured. At approximately 10:26AM, LPA and A1 observed multiple medications under the staff bathroom sink. Under the staff bathroom sink was observed in disrepair. All bedrooms were observed to have the required furnishings and adequate lighting. At approximately 10:32AM, a chemical bottle was observed in room 1 bathroom shelf unlocked. Hot water temperature was tested maintained at 109.8 degrees F in bathroom 1, 107.1 degrees F in room 3 bathroom, 96.4 degrees F in room 4 bathroom, and 112.6 degrees F in bathroom 2. Toilet observed functional. Extra linens and towels were observed in hall closet. R1 was observed lying in bed with full rail. Room 4 was observed with half rail bed. Outside of the facility toured and observed to be free of debris. The side gate observed self-closing and self-latching. Adequate outdoor seating observed for residents. At approximately 10:44AM, LPA and A1 observed multiple paint cans and a gardening tool stored unlock in outside storage. At 12:36PM, LPA and A1 observed a hole on the wall by the front door. All residents and staff files reviewed. Smoke detectors and carbon monoxide observed operational during inspection. A deficiency is being cited on the attached Lic 809D in accordance to California Code of Regulations, Title 22, Division 6 see attached 809D. Exit Interview conducted. The following documents are requested and submitted to Fresno CCL by: 10/08/25. Forms requested: Lic 308, Lic 500, Lic 610E, Lic 9020, current administrator certificate, and current liability insurance. A copy of this report and appeal rights was provided to Administrator, whose signature on this form confirms receipt of this report.

Citations

16 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(c)Type B

    Based on interviews conducted with Administrator, last emergency disaster drill was completed on 02/2025 and not recorded, which poses/posed a potential health and safety and personal rights risk to the resident in care.

  • Report specified resident events within seven days

    Based on record review and interview conducted, Licensee did not submit a written report to the department within 7 days of incident when R5 had went to the hospital on 09/26/25, this poses a potential health and safety risk to residents in care.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

    Based on observation, a hole was observed on the wall by the front door and under the staff bathroom sink is in disrepair, poses/posed a potential health and safety and personal rights risk to the resident in care.

  • 87309(a)Type A

    Ensure hazardous items are locked and not unattended

    Based on observation, the licensee did not comply with the section cited above when LPA observed at cleaning solutions under kitchen sink, chemicals under counter in laundry room, a bottle of Hydrogen Peroxide in room 1 bathroom shelf, and paint cans with gardening tool in the backyard all unlock, accessible to residents in care this poses an immediate health, safety or personal rights risk to persons in care.

  • First aid training requirements

    Based on interview conducted and records reviewed, all staff files were reviewed and did not have current First Aid certification on file, this poses an immediately health and safety risk for the residents in care.

  • Resident care and supervision skills

    Based on records reviewed and interviews conducted, R1 is receiving hospice resident requires assistant using Hoyer lift, in which the facility did not provided nor trained on the using the Hoyer lift, This poses a potential health and safety risk to residents in care.

  • 87412(a)Type B

    Maintain required personnel records for staff

    Based on record review and interview, the licensee did not comply with the section cited above when A1 and S3’s personnel file was not observed maintained at the facility, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87412(c)(2)Type B

    Based on record review and interview, the licensee did not comply with the section cited above when all staff files did not have the proper documentation and required trainings, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87458(b)(1)Type B

    Based on records reviewed, R1 do not have TB result on file which poses/posed a potential health, safety or personal rights risk to persons in care.

  • Require physician-written PRN medication directions

    Based on interviews conducted, observation, and records reviewed, R3’s medication Medihoney gel was administered as needed by staff with no doctor’s orders, which poses an immediate health, safety or personal rights risk to person in care.

  • Give PRN medication by physician order

    Based on observation, records reviewed, and interview conducted, R1’s medication Ferrous Sulfate and R5’s medication Melatonin 10mg were checked by LPA and Administrator and observed not administered as directed by physician, which poses/posed an immediate health and safety risk for the person in care.

  • Document each PRN medication dose taken

    Based on interviews and records reviewed, R1’s medication Melatonin 5mg was not record in the resident’s MAR, which poses a potential health and safety risk for the person in care.

  • Record centrally stored prescriptions and refill data

    Based on observation and records reviewed, R1’s as needed medication Tylenol 500mg and medication Ferrous Sulfate and R3’s medication Quetiapine 50 mg and medication Amlodipine Sodium 70mg were not record in Centrally Stored Medication record, poses/posed a potential health and safety and personal rights risk to the resident in care.

  • 87506(b)(17)Type B

    Based on record review and interview, all residents file were reviewed and observed R3 do not have an appraisal (Lic 603) and needs and services plan (Lic 625) on file, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • Maintain physician order documentation in resident record

    Based on interview conducted, observation and records reviewed, R1 uses a half rail bed. There is no doctor’s order for ½ rail bed for R1, which poses/posed a potential health and safety and personal rights risk to the resident in care.

  • Store centrally held medications in locked secure place

    Based on observation, the licensee did not comply with the section cited above when LPA and A1 observed multiple medications stored under staff bathroom unlock, which poses an immediate health, safety or personal rights risk to person in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 2, 2025 inspection of NORTHWEST VILLA?

This was an inspection of NORTHWEST VILLA on October 2, 2025. 16 citations were issued: 5 Type A (serious) and 11 Type B.

Were any citations issued to NORTHWEST VILLA on October 2, 2025?

Yes, 16 citations were issued (5 Type A, 11 Type B). The first citation was for: "Based on interviews conducted with Administrator, last emergency disaster drill was completed on 02/2025 and not recorde..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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