complaint·February 11, 2025

Based on LPAs observations and interviews which were conducted Staff 1 of 3 and record review(s), Interviewed staff, conclusion was Staff was able to demonstrate correct actions when submitting forms to CCLD. Postings Posted on wall to the right of the entry way. Therefore allegations, that Staff did not report incident involving resident in care as necessary and Licensee is not prominently posting required information in areas accessible to residents, representatives, and the public., is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted where a copy of this report was provided. This agency has investigated the complaint alleging: Staff member physically abused resident in care. And Staff are chemically restraining resident(s) in care and We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis therefore we have dismissed the complaint. There were no citations issued during this visit and exit interview was conducted. A copy of this report was provided to Administrator for facility records.