complaint·April 16, 2021

Based on interviews conducted and a review of records, facility followed regulation to prevent residents from assaulting other residents. Care plans are created and reviewed with staff for each resident. There were no indications in the records that a certain resident was assaultive. When facility staff observe residents in an unsafe situation, they redirect as trained and follow reporting requirements. Based on interviews conducted and a review of documents the allegations are Unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. No citations issued. Original signature on file.