complaint·June 30, 2022

At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to complete the investigation into the above allegation. LPA met with Health Service Director Angela Stevens, toured the facility and reviewed records. Based on interviews conducted and records reviewed, Housekeeping staff failed to clean several resident rooms for approximately 2 weeks. The error was corrected and housekeeping staff were retrained on the frequency of room cleaning. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Angela Stevens and Appeal rights were given.