complaint·February 9, 2023

At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to complete an investigation into the above allegation. LPA met with Executive Nurse Teresa Oliveri, interviewed staff and reviewed records. Based on interviews conducted and records reviewed, there is no evidence to support the allegation that a resident was left soiled for an extended amount of time. Based on interviews conducted regarding the incident in question, resident requested assistance at approximately 9:30PM. Staff on duty was not able to assist by themselves and needed the assistance of the oncoming staff. Resident was then assisted, and was assisted two more times during the night. Based on interviews conducted with staff regarding other interactions, resident does not have good recall of events. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.