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Inspection visit

Routine inspection

HEART & HAND, INC.License 134601388
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Amy Rodgers, made an unannounced visit to conduct the required One-Year Inspection. LPA Rodgers were granted entry into the facility Licensee Jennifer McGrew-Thomason, after identifying herself and stating the purpose of the inspection. The facility serves 14 elderly residents, age 60 and above, all whom may be non-ambulatory. LPA was accompanied by Register Nurse Patricia Diaz for a tour of the facility which was conducted inside and out and included a sample of resident units, the dining area and recreation rooms. Exterior and interior passageways were free from obstructions. Signal system is present and was operational. Resident and facility room temperatures were within a comfortable range. Each resident had clean and sufficient bed linens, towels, and washcloths. All residents’ rooms were equipped with required furnishings. Lighting was present in the bedrooms. Residents’ bathrooms were observed to be sanitary and operational. Toilets and showers were equipped with grab bars. Food menus and activities schedule were posted. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no sharp objects, toxic chemicals/poisons, fireplaces, or open-faced heaters accessible to clients. The medication were stored in a locked area, labeled and kept in compliance with label instructions. LPA interview confirmed the licensee provides assistance in meeting medical and dental needs. [Continued on 809-C] [Continued from 809] LPA interviewed multiple staff and clients. LPA reviewed multiple staff and client records/files. The interviews did not raise any significant licensing concerns. The reviewed files contained all required documents. LPA also conducted a review of In-service training procedures. At the time of visit, LPA observed that residents were being treated with dignity by staff, and there were sufficient staff on duty to meet resident’s needs. A final exit interview and a copy of this report, Licensee/Appeal Rights - LIC 9058 (rev. 01/16), were provided to , Licensee Jenniifer McGrew-Thomason , whose signature on this form acknowledges receipt of these documents.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the February 28, 2024 inspection of HEART & HAND, INC.?

This was a inspection inspection of HEART & HAND, INC. on February 28, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HEART & HAND, INC. on February 28, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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