Incident investigation·August 2, 2023

Licensing Program Analyst (LPA) Esther Miller conducted an unannounced case management visit. LPA was greeted and allowed entry by Fernanda Gonzalez, Medication Technician. LPA spoke to Gabriela "Gabby" Zamora, House Manager, to whom the purpose of the visit was disclosed to. During today's visit, LPA briefly toured the facility, interviewed staff, and requested records. On July 31, 2023, Community Care Licensing received an incident report regarding Resident 1 (R1). The report stated that R1 passed away after going missing on July 28, 2023. No deficiencies were issued today and no health or safety issues were identified. An exit interview was conducted with House Manager and a copy of this report, along with Licensee/Appeal Rights (LIC9058 03/22), were provided.