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Inspection visit

Complaint

ROSEWOOD RETIREMENT COMMUNITYLicense 150400536
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 01/28/2026, an unannounced Complaint visit was conducted by Licensing Program Analyst (LPA) J. Duarte. LPA was met at the front by receptionist. LPA introduced self and stated purpose of visit.The receptionist contacted Administrator Rochelle Balaban and she arrived shortly after. During the visit, LPA conducted interviews, obtained records, and conducted a tour of the facility. Based on records review, observations, and interviews, the facility has an elevator that has been out of service since 11/25/25. The facility has contacted the elevator service provider they are contactracted with and the facility is waiting for the elevator service provider to obtain a part for the elevator to complete repairs needed. The facility has second elevator that was observed to be functioning and available for use. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of the report was provided to Administrator Rochelle Balaban.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(1)(D)Type B

    87211 Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident.Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. Documentation and interviews revealed following incidents were not reported to CCLD: On 11/07/2025, resident trapped; elevators down due to outage, on 11/11/25, the elevator was stuck between the third and fourth floor, and on 11/25/25, three residents were stuck in the elevator.

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FAQ · About this visit

Common questions about this visit

What happened during the January 28, 2026 inspection of ROSEWOOD RETIREMENT COMMUNITY?

This was a complaint inspection of ROSEWOOD RETIREMENT COMMUNITY on January 28, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to ROSEWOOD RETIREMENT COMMUNITY on January 28, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.