Complaint·September 22, 2022

Licensing Program Analyst (LPA) Shawna Doucette contacted the facility to commence a complaint investigation and deliver findings. LPA identified herself and discussed the purpose of the visit and the elements of the allegations with Administrator John Nobleza. LPA interviewed staff. The Department has investigated the allegation: Staff abandoned resident at hosptial Based on record review and interviews, R1 was was sent to the hospital and during hospital visit required a higher level of care. R1 developed a prohibited health condition. We have found that the complaint was UNFOUNDED, meaning that the allegation is false, could not have happened, and/or is without a reasonable basis, therefore we have dismissed the complaint. An exit interview was conducted and a copy of this report was provided.