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Inspection visit

Complaint

DIVINE MERCY GUEST HOME ILicense 1572033821 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 5/22/25 at 2:00 pm Licensing Program Analyst (LPA) J. Leffall conducted an initial complaint visit to investigate and deliver findings on above allegations. LPA met with Staff (S1) John Kevin Clemeno and stated purpose of visit. The Department reviewed records and conducted interviews. R2 stated staff has yelled at resident. Based on the interviews conducted, the preponderance of evidence that Staff yelled at Resient is substantiated. Citation is issued on the attached 9099D. Exit interview conducted. Appeal Rights were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    Dignity in personal relationships

    (a) Residents in residential care facilities for the elderly shall have personal rights which include, but are not limited to, those listed in Sections 87468.1, Personal Rights of Residents in All Facilities, and 87468.2, Additional Personal Rights of Residents in Privately Operated Facilities, as applicable to the facility.(1) "Privately operated facility" means a residential care facility for the elderly that is licensed to an individual, firm, partnership, association, or corporation.Based on interview, the licensee did not comply with the section cited that staff yells at resident which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 22, 2025 inspection of DIVINE MERCY GUEST HOME I?

This was a complaint inspection of DIVINE MERCY GUEST HOME I on May 22, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to DIVINE MERCY GUEST HOME I on May 22, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(a) Residents in residential care facilities for the elderly shall have personal rights which include, but are not limit..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.