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Inspection visit

Complaint

RIVERSTONE TERRACE SENIOR LIVINGLicense 1572041301 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 03/31/2021, Licesning Program Analyst (LPA) L Salazar arrived at the facility to obtain Resident R1's facility file. LPA spoke to ED regarding the allegation and requested R1's facility file. Per California Code of Regulation (CCR) Title 22, Division 6, 87506. LPA obtained resident file for copying from Office Manager, Melissa. LPA left a signed record release form at the facility and retained one copy for records. LPA will return file on 04/05/2021. Based on LPAs interview conducted with ED, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. Health and Safety Code §1569.269(21) is being cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights given.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.269(21)Type B

    1569.269Enumerated rights; severability (21)To have prompt access to review all of their records and to purchase photocopies. Photocopied records shall be promptly provided, not to exceed two business days, at a cost not to exceed the community standard for photocopies.This requirement was not met as evidence by interview with ED stating the requested resident records were archived and awaiting to be sent by Pacifica’s corporate office. The time required to produce records was exceeded.

FAQ · About this visit

Common questions about this visit

What happened during the March 31, 2021 inspection of RIVERSTONE TERRACE SENIOR LIVING?

This was a complaint inspection of RIVERSTONE TERRACE SENIOR LIVING on March 31, 2021. 1 citation were issued: 1 Type B.

Were any citations issued to RIVERSTONE TERRACE SENIOR LIVING on March 31, 2021?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "1569.269Enumerated rights; severability (21)To have prompt access to review all of their records and to purchase photoc..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.