Follow-up on corrections·January 27, 2022

On 01/27/2022, Licensing Program Analyst (LPA) arrived at the facility unannounced to conduct a case management visit based on a Trust audit the Department conducted. Trust Audit Report, dated 6/19/20, the following occurred. Resident 1 (R1) moved into facility on 2/8/16 and thereafter, R1’s rate was increased on three occasions, the first of which was agreed upon. Thereafter, on 2/1/18 and 2/1/19, facility raised the rate again however these rate increases were not agreed upon when facility did not obtain signatures from R1 and/or R1’s responsible party as required by R1’s Residence and Care Agreement, which states on page 22, “This Agreement (together with the document and appendices referenced herein) constitutes the entire agreement between you and us and may be amended only by a written instrument signed by you and by our authorized representative.” The unagreed upon increases resulted in a refund owed on R1’s behalf in the amount of $6,637.50. The audit also found that facility charged R1 for tray service for a period of 8 months at a rate of $250 per month without any written acknowledgement, resulting in a refund owed on R1’s behalf in the amount of $2,000. Deficiencies are being cited in the attached 809-D for violation of Title 22, Division 6, Chapter 8, Section 87507. Appeal Rights given.