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Inspection visit

Complaint

RIVERSTONE TERRACE SENIOR LIVINGLicense 1572041301 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 05/03/2022, Licensing Program Analyst (LPA) L. Salazar arrived at the facility unannounced to deliver findings on the above allegation. LPA was greeted by Executive Director and allowed entry into the facility. COVID precautionary measures were taken. During the investigation, LPA conducted interviews and reviewed records. Interviews with reporting party, and staff reveal a refund was given to the Estate of R1 on 12/29/21. Per the admission agreement, facility should have issued the refund within 15 days of R1's removal of personal belongings from the facility. Based on the LPA's records review and interviews, the preponderance of evidence standard has been met; therefore, the above allegation is found to be substantiated. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D. An exit interview was conducted and appeal rights given.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87507(f)Type B

    Comply with all admission agreement terms

    87507 Admission Agreements(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This requirement was not met as evidenced by LPAs observation of records review and interviews. facility should have issued the refund within 15 days of R1's removal of personal belongings from the facility.

FAQ · About this visit

Common questions about this visit

What happened during the May 4, 2022 inspection of RIVERSTONE TERRACE SENIOR LIVING?

This was a complaint inspection of RIVERSTONE TERRACE SENIOR LIVING on May 4, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to RIVERSTONE TERRACE SENIOR LIVING on May 4, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87507 Admission Agreements(f) The licensee shall comply with all applicable terms and conditions set forth in the admiss..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.