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Inspection visit

Follow-up on corrections

RIVERSTONE TERRACE SENIOR LIVING MEMORY CARELicense 1572041311 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/25/25, Licensing Program Analyst (LPA) M. Yang conducted case management- deficiency visit to the facility. LPA introduce self, stated the purpose of the visit and met with Resident Service Director Casey Gonzales and Administrator Douglas Rice. The purpose of the visit is to address incident that was reported on 11/17/25 where R1 AWOL from the facility on 11/14/25. The facility was contacted by the resident’s family and informed the resident had contacted the family that the resident was not located inside the facility. The facility was not aware that R1 went AWOL until R1’s family contacted and informed the facility. Therefore, as mentioned, R1 went AWOL from facility. As a result, a deficiency is being cited, per California Code of Regulations, Title 22, Division 6, see attached Lic 809D. An immediate civil penalty of $500.00 was issued, see Lic 421IM. An exit interview was conducted. A copy of this report and appeal rights was provided to Administrator, whose signature confirms receipt of this report.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    Facility personnel sufficiency and competence

    87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required….This requirement is not met as evidenced by: Based on interviews and records review, staff did not provide care and supervision when R1 went AWOL on 11/14/25, and facility was not aware until the facility was notified by R1’s family which poses an immediate health and safety risks to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 25, 2025 inspection of RIVERSTONE TERRACE SENIOR LIVING MEMORY CARE?

This was an other inspection of RIVERSTONE TERRACE SENIOR LIVING MEMORY CARE on November 25, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to RIVERSTONE TERRACE SENIOR LIVING MEMORY CARE on November 25, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.