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Inspection visit

Complaint

COMFORT CARE HOME IILicense 1572067111 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 05/16/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct a subsequent complaint investigation visit and delivered finding on the above allegation. LPA was greeted by Staff Weinfredo “Wayne” Agustin and granted entry. LPA introduced self, stated the purpose of the visit, and requested to meet with Administrator. Administrator Amy Dhillon arrived shortly. During the course of the investigation, LPA conducted interviews with staff and residents which confirm S1 have spoke inappropriately to residents in care. Based on interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 are being cited on the attached Lic 9099D. An exit interview was conducted, and a Plan of Correction was reviewed and developed with Administrator. A copy of this report and Appeal rights was provided to the Administrator.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468(a)(1)Type A

    87468(a)(1) Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met: Based on interviews conducted, it was confirmed that S1 have spoken to residents in care in appropriately which poses an immediately health and safety and personal rights risk to the person in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 16, 2023 inspection of COMFORT CARE HOME II?

This was a complaint inspection of COMFORT CARE HOME II on May 16, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to COMFORT CARE HOME II on May 16, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87468(a)(1) Residents in all residential care facilities for the elderly shall have all of the following personal rights..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.