Complaint·January 27, 2023

...Continued from 9099 LPA Hurt reviewed facility records documenting Resident 1's several reminders to pay past due rents owed, and also Care Conferences addressing the issues of consistent Non payment of rent. Therefore this allegation is UNSUBSTANTIATED. A finding that an allegation is unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Regarding the allegation Administrator does not ensure dignity in relationship with resident. Based on LPA interviews conducted the Administrator does have dignity in their relationship with resident. LPA Hurt interviewed facility Administrator Mona who stated they have never called Resident 1 any bad names to anyone and never would. Resident 1 stated facility Administrator Mona never directly called her any names, but she heard Resident 3’s son over the phone saying, “Administrator Mona told him Resident 1 is a thief.” Based on the conflicting details in interviews conducted this allegation is UNSUBSTANTIATED. A finding that an allegation is Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Regarding the allegation Lack of care and supervision: residents having inappropriate interactions. Based on interviews conducted the facility residents are not having inappropriate interactions. LPA Hurt interviewed Resident 4 who stated she has not recently had any inappropriate interactions with any other facility residents. Therefore, this allegation is UNSUBSTANTIATED.. A finding that an allegation is Unsubstantiated means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Exit interview conducted with Administrator Ramona, and a copy of this report left at the facility.