Complaint·June 24, 2021

The Department interviewed staff and reviewed records. Facility staff denied all the above allegations. Records were reviewed and observation took place. Records reviewed found that texts supported that facility communicated with resident’s responsible party, medications were given, resident did not lose weight, and was given meals accordingly. Interviews and records reviewed also found that facility did not refuse to take resident to his medical appointments, did not clothe him in double diapers, or left him in soiled diapers. Resident’s care is charted daily. The allegations are Unfounded. Exit interview conducted.