Complaint·January 13, 2022

On 1/13/22 at 9:05 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct a complaint inspection. LPA explained reason for inspection and was granted entry. LPA reviewed records and interviewed staff and resident. Based on interviews and records review, there was not sufficient evidence to show resident hit another resident while in care. The above allegations are unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted. Due to COVID-19 precautionary measures, a copy of this report was emailed to the email on record with "Read receipt" to confirm receipt of this report. LPA verified with ADM email on record was correct.