Complaint·October 28, 2024

Regarding the allegation Staff do not speak in an appropriate manner to resident in care. Resident 1 stated facility Administrator has spoken to them rudely on several occasions. Facility Administrator stated she has not ever and would never speak rudely to any facility Residents. Licensing staff interviewed several facility residents who all stated they are never spoken to rude, and are treated very well by facility staff. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted with Licensee, Anthony Barbato , and a copy of this report provided.