Complaint·February 23, 2024

Licensing Program Analyst (LPA) Shawna Doucette conducted an unannounced 10 day complaint visit and was granted entry by Staff Paula Maribel Brizula. LPA discussed the purpose of the visit. Staff Paola Maribel Brizula contacted Administrator Ria Loria via telephone who gave permission for Staff Paula Maribel Brizula to sign for this report. LPA interviewed both medication technicians. Based on interviews, it is not determined whether or not Staff are hiding medications in other substances without the resident's knowledge. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. A copy of this report was provided to Administrator via email.