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Inspection visit

complaint

HEAVENLY CASTLE CARE INCLicense 1572092661 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. LPA met with Administrator Hasmik Nshanyan and informed her the purpose of the visit. During the course of this investigation LPA interviewed staff and residents relevant to the complaint investigation. It was determined that the above allegation: Residents do not have access to phone service is UNFOUNDED. The evidence from the investigation indicated, there were cellular telephones available for facility/residents use.This agency has investigated the complaint alleging (Residents do not have access to phone service). We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87705(e)Type A

    87705 (e) Care of Persons with Dementia: Swimming pools and other bodies of water shall be fenced and in compliance with state and local building codes. LPA observed an unfence pond on the premise of the facility.

FAQ · About this visit

Common questions about this visit

What happened during the March 7, 2023 inspection of HEAVENLY CASTLE CARE INC?

This was a complaint inspection of HEAVENLY CASTLE CARE INC on March 7, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HEAVENLY CASTLE CARE INC on March 7, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87705 (e) Care of Persons with Dementia: Swimming pools and other bodies of water shall be fenced and in compliance with..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.