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Inspection visit

Complaint

DEVOTED HEARTS SENIOR CARE HOME LLCLicense 157209363
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 09/09/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation. LPA introduced self, stated the purpose of the visit and met caregiver Rizaline Osuna and Liza Fortun. Staff called Licensee/ Administrator Leticia Jackson who arrived later during investigation. During the course of the investigation, interviews were conducted, records were reviewed, and facility was toured. Adequate nonperishable and perishable food were observed and provided. Destructive medications are recorded, stored and locked in kitchen cabinet. Based on interviews conducted, observation, and records reviewed, therefore the preponderance evidence has not been met, the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature on this form confirms receipt of this report.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(c)(2)Type A

    Give PRN medication by physician order

    87465 (c)(2) Once ordered by the physician the medication is given according to the physician's directions.This requirement was not met as evidenced by: Based on interviews, observation, and records review, R1 and R2’s morning medications were not administered on 09/09/25 as directed by physician, which poses an immediate health and safety risks to persons in care.

  • 87555(b)(8)Type A

    Food quality controls and rejected damaged goods

    87555(b)(8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state, and local authorities. Good in damaged containers shall not be accepted, used, or retained.This requirement is not met as evidenced by: Based on observation, expired nonperishable food was observed, poses/posed an immediate health, safety or personal rights risk to persons in care.

  • 87608(a)(5)(B)Type B

    87608(a)(5)(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails.This requirement is not met as evidenced by: Based on observation and records reviewed, R1 is receiving hospice care using hospital bed with full rail with doctor’s order for half rail, which poses/posed a potential health and safety and personal rights risk to the resident in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 9, 2025 inspection of DEVOTED HEARTS SENIOR CARE HOME LLC?

This was a complaint inspection of DEVOTED HEARTS SENIOR CARE HOME LLC on September 9, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to DEVOTED HEARTS SENIOR CARE HOME LLC on September 9, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.