Incident investigation·January 12, 2024

On 01/12/24, Licensing Program Analyst (LPA) M. Yang arrived at the facility unannounced to conduct a case management visit based on record review of incident report submitted to the department. LPA introduced itself, announced the purpose of the visit and met with Administrator Kala Gibson and Regional Director Steven Cruz. The purpose of today's visit is to follow up on an incident that was reported to the Fresno CCL office on 01/09/24. It was reported that on 01/05/24 at approximately 05:30PM, Resident 1 (R1) was sent out to hospital due to drinking hand sanitizer. During today’s visit, LPA conducted interviews, toured the facility, and reviewed records. LPA obtained copies of R1’s record. The information provided will be reviewed; a follow up case management will be conducted if necessary. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature confirm receipt of this report.