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Inspection visit

complaint

BURLINGTON, THELicense 1572093771 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 07/17/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an initial complaint inspection. LPA introduce self, stated the purpose of the visit, and met with Administrator Assistant (AA) Ashley Bell. Administrator Kala Gibson was called and stated unable to attend meeting. LPA delivered findings to AA. During the course of the investigation, the department conduct interviews with residents. Interviews conducted confirmed, S1 called R1 inappropriate name and S1 spoke to residents with attitude. Based on interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8 are being cited on the attached LIC 9099D. An exit interview was conducted, and a copy of this report and appeal rights was provided to the Administrator Assistant, whose signature confirms received of this report.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468(a)(1)Type A

    Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met: Based on interviews conducted, it was confirmed, S1 called R1 inappropriate names and did not speak to residents at the facility in an appropriate manner when approaching residents which poses an immediately health and safety and personal rights risk to the person in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 17, 2024 inspection of BURLINGTON, THE?

This was a complaint inspection of BURLINGTON, THE on July 17, 2024. 1 citation were issued: 1 Type A (serious).

Were any citations issued to BURLINGTON, THE on July 17, 2024?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be acco..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.