complaint·January 9, 2025

On 01/09/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to delivered complaint findings on the above allegations. LPA introduced self, stated the purpose of the visit and met with Administrator Ashley Bell. During the course of the investigation, records were received, interviews were conducted, and facility was toured. Interviews were conducted with residents that confirms resident do not need repositioning. It was confirmed by R1 and R2 that staff assists and check on residents more often than resident wants staff to. LPA observed R1 sleeping in bedroom. Records were reviewed and recorded facility staff have trainings up to date.Based on observation, interviews conducted, and records reviewed, the preponderance of evidence standard has not been met, therefore, the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of this report.