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Inspection visit

complaint

HIGH DESERT HAVENLicense 1572095163 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Regarding the allegation Staff did not assist resident with showering. Resident 1 was not showered after having a significant bowel movement which left them with fecal matter on their back, and backside. Based on interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Regarding the allegation Staff did not ensure that resident's incontinence care needs were met. Resident 1 was not assisted with toileting timely. Facility pendant alert system documents Resident 1 waiting more than 30 minutes at times for assistance. Based on interviews conducted, and records reviewed the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following deficiencies are being cites Per title 22 Regulations. Exit interview conducted with Administrator Linda Poythress. A copy of this report provided along with appeals rights.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87265(a)Type A

    87625 Managed Incontinence(a) The licensee shall be permitted to accept or retain a resident who has a manageable bowel and/or bladder incontinence condition under the following circumstances: The following requirement has not been met as evidenced by: Resident 1 was not assisted timely with incontinent care, which poses a potential, health, safety, or personal rights risk to residents in care.

  • 87464(a)Type B

    87464 Basic Services (a) The services provided by the facility shall be conducted so as to continue and promote, to the extent possible, independence and self-direction for all persons accepted for care. Such persons shall be encouraged to participate as fully as their conditions permit in daily living activities both in the facility and in the community. The following requirement has not been met as evidenced by: Resident 1 was not showered after which poses a potential, health, safety, or personal rights risk to residents in care.

  • 87465(a)Type A

    87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. The following requirement has not been met as evidenced by: Resident 1 was not given several doses of medication on 06/13/2024, which poses an immediate, health, safety, or personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 24, 2025 inspection of HIGH DESERT HAVEN?

This was a complaint inspection of HIGH DESERT HAVEN on June 24, 2025. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to HIGH DESERT HAVEN on June 24, 2025?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "87625 Managed Incontinence(a) The licensee shall be permitted to accept or retain a resident who has a manageable bowel ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.