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Inspection visit

Follow-up

HIGH DESERT HAVENLicense 1572095162 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 11/18/25 Licensing Program Analyst (LPA) B. Miranda & S. Doucette arrived to the facility unannounced to conduct a complaint investigation. LPAs met with Wellness Director Elizabeth Vasku and Assist Executive Direct Danielle Mouw. During the investigation the following deficiencies were observed. LPAs observed an unoccupied housekeeping cart with cleaning supplies and chemicals accessible to residents in care. LPAs observed housekeeping staff to be in a residents room. LPAs also reviewed a rent increase notice with no proper date. This does not show the proper 90-day notice was given. Technical violation was issued requesting a packet be provided for a qualified administrator. Packet is due in the office on 11/25/25 by 12:00 p.m. Deficiencies were cited under Title 22. Exit interview was conducted and a copy of this report LIC809, LIC809D, and appeal rights were provided to Assist Executive Direct Danielle Mouw.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.655Type B

    §1569.655 Increase in fee rates for elderly residents; 90 days’ written notice standing amount of reasons for increase; application of section(a) If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 90 days’ prior written notice to the residents or the residents’ representatives setting forth the amount of the increase and the reason or reasons for the increase, including a description of the additional costs, except for an increase in the rate due to a change in the level of care of the resident.This requirement is not met as evidenced by: Based on observation, interview, and record review, the licensee did not comply with the regulation listed above, which poses a potential Health and Safety, Personal Rights risk to persons in care.LPA observed a letter informing residents on a rent increase which did not have a date, providing 90-day notice.

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  • 87309(a)Type A

    87309 Storage Space and Access(a) Except as specified in subsection, the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the regulation listed above, which poses an immediate Health and Safety or Personal Rights risk to persons in care. LPA observed an unoccupied housekeeping cart with chemicals and cleaning supplies being accessible to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 18, 2025 inspection of HIGH DESERT HAVEN?

This was a other inspection of HIGH DESERT HAVEN on November 18, 2025. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to HIGH DESERT HAVEN on November 18, 2025?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "§1569.655 Increase in fee rates for elderly residents; 90 days’ written notice standing amount of reasons for increase; ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.