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Inspection visit

complaint

HIGH DESERT HAVENLicense 157209516
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPA)'s Shawna Doucette and Brianna Miranda arrived at the facility unannounced to deliver complaint findings. LPA's met with Staff Danielle Mouw. LPA's interviewed staff and residents. Interviews revealed that staff have never seen S1 using drugs or alcohol at the facility. It is unknown if staff are transporting residents while under the influence, impairing the ability to provide adequate care and supervision. Based on interviews, Although the allegations listed may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. A copy of this report was provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87457(c)(1)(A)Type B

    87457 Pre-Admission Appraisal(c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of their individual service needs in comparison with the admission criteria specified in Section 87455, Acceptance and Retention Limitations.(1) The appraisal shall document, at a minimum:(A) An evaluation of the prospective resident's functional capabilities, mental condition, and social factors as specified in Sections 87459, Functional Capabilities and 87462, Social Factor.This requirement is not met as evidenced by: Based on observation, interview, and record review, the licensee did not properly conduct a pre-admission appraisal which poses a potential Health and Safety or Personal Rights risk to persons in care. R1 was taken to the hospital due to behaviors and staff not being able to meet R1's needs. R1 does not have a completed pre-admission appraisal and did not have a re-appraisal completed when R1 returned to the facility.

    Read full inspector narrative
  • 87506(d)Type B

    87506 Resident Records(d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying.This requirement is not met as evidenced by: Based on observation, interview, and record review, the licensee did not provide the records being requested in a timely manner which poses a potential Health and Safety or Personal Rights risk to persons in care. On 11/18/2025 LPA verbally requested a printout of resident's call button log and via email on 11/25/2025. Verification was not provided until 12/10/2025.

FAQ · About this visit

Common questions about this visit

What happened during the December 10, 2025 inspection of HIGH DESERT HAVEN?

This was a complaint inspection of HIGH DESERT HAVEN on December 10, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HIGH DESERT HAVEN on December 10, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.