Inspection visit
complaint
Inspector’s narrative
What the inspector wrote
Citations
3 citations recorded*CCLD
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87468.2(a)(20)Type B
Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1…residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (20)To be protected from involuntary transfers, discharges, and evictions. A licensee shall not involuntarily transfer or evict residents for reasons other than those permitted by state law or regulations and shall comply with all eviction and relocation protections for residents… This requirement was not met as evidenced by:Based on interviews and record review, the Licensee did not comply with section 87468.2 when facility staff transferred R1 to a hospital and refused to accept R1 back once R1 was discharged, which is a potential health and safety risk to residents in care.
Read full inspector narrative - 87219(f)Type B
87219 Planned Activities(f) In facilities licensed for fifty (50) persons or more, one staff member shall have full-time responsibility to organize, conduct and evaluate planned activities, and shall be given such staff assistance as necessary in order for all residents to participate in accordance with their interests and abilities… This requirement was not met as evidenced by:Based on interviews and records review, the Licensee did not comply with section 87219 when the Activities Director was not given staff assistance to ensure activities were provided as scheduled, when the Activities Director was not available, which is a potential health and safety risk to residents in care.
- 87465(a)(2)Type B
87465 Incidental Medical and Dental(a) A plan for incidental medical and dental care shall be developed by each facility…(2) The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation to the nearest available medical or dental facility which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service… This requirement was not met as evidenced by:Based on interviews and records review, the Licensee did not comply with section 87465 when R1 and R2 missed scheduled appointments due to staff being unable to transport R1 and R2 to their appointments, which is a potential health and safety risk to residents in care.
FAQ · About this visit
Common questions about this visit
What happened during the January 27, 2026 inspection of HIGH DESERT HAVEN?
This was a complaint inspection of HIGH DESERT HAVEN on January 27, 2026. The inspection found no deficiencies and no citations were issued.
Were any citations issued to HIGH DESERT HAVEN on January 27, 2026?
No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.
What type of inspection was this?
This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.
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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.