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Inspection visit

Follow-up on corrections

HIGH DESERT HAVENLicense 1572095161 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Shawna Doucette met with at the Fresno Regional Office. LPA met with Administrator Brittany Kavanaugh and Wellness Director Elizabeth Vasku. Licensee Ben Berkowitz. During the course of the investigation for complaint number 24-AS-20251112135800, LPA discovered the following: Interviews conducted with staff revealed that on 11/4/2025, R1 began demonstrating challenging behaviors and was transported to a hospital by Facility Staff. Hospital records indicate that R1 was to be discharged back to the facility on 11/4/2025. It was found during interviews that R1 requested to return to the facility, however facility staff refused to accept R1 back from the hospital due to R1’s complaints about the facility and challenging behaviors. Medical records confirmed that the facility refused to accept R1 back from the hospital from 11/4/2025 -11/21/2025. With the assistance from the Ombudsman and hospital staff, R1 returned to the facility on 11/21/2025 via hospital transportation. Upon arrival, facility staff stated they accepted the resident back to the facility. A deficiency is being cited in accordance with California Code of Regulations, Title 22, Division 6 on the attached 809D. Exit interview conducted and a plan of correction was developed and reviewed. A copy of this report and appeal rights were discussed and provided to Administrator.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(20)Type B

    Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1…residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (20)To be protected from involuntary transfers, discharges, and evictions. A licensee shall not involuntarily transfer or evict residents for reasons other than those permitted by state law or regulations and shall comply with all eviction and relocation protections for residents… This requirement was not met as evidenced by:Based on interviews and record review, the Licensee did not comply with section 87468.2 when facility staff transferred R1 to a hospital and refused to accept R1 back once R1 was discharged, which is a potential health and safety risk to residents in care.

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  • 87219(f)Type B

    87219 Planned Activities(f) In facilities licensed for fifty (50) persons or more, one staff member shall have full-time responsibility to organize, conduct and evaluate planned activities, and shall be given such staff assistance as necessary in order for all residents to participate in accordance with their interests and abilities… This requirement was not met as evidenced by:Based on interviews and records review, the Licensee did not comply with section 87219 when the Activities Director was not given staff assistance to ensure activities were provided as scheduled, when the Activities Director was not available, which is a potential health and safety risk to residents in care.

  • 87465(a)(2)Type B

    87465 Incidental Medical and Dental(a) A plan for incidental medical and dental care shall be developed by each facility…(2) The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation to the nearest available medical or dental facility which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service… This requirement was not met as evidenced by:Based on interviews and records review, the Licensee did not comply with section 87465 when R1 and R2 missed scheduled appointments due to staff being unable to transport R1 and R2 to their appointments, which is a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 27, 2026 inspection of HIGH DESERT HAVEN?

This was a other inspection of HIGH DESERT HAVEN on January 27, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to HIGH DESERT HAVEN on January 27, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1…re..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.