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Inspection visit

Follow-up on corrections

DEVOTED HEARTS SENIOR CARE HOME LLC #2License 1572095299 citations on this visit
9 citations recorded

Inspector’s narrative

What the inspector wrote

On 10/06/25, Licensing Program Analyst (LPA) M. Yang arrived to conduct case management visit and met with Administrator/ Licensee Leticia Jackson. During the course of the investigation for complaint on 09/09/25, interviews were conducted, records were reviewed, and facility was toured. During tour of the facility, the garage refrigerator was observed not cleaned with food grime. On 09/09/25 visit, LPA was informed R1 was at the hospital. R1 and R2 are receiving hospice care. R2 was observed with full rail bed. Deficiency is being cited on the attached 809D in accordance to California Code of Regulations, Title 22, Division 6. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature on this form confirms receipt of this report.

Citations

9 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.618(c)(3)Type A

    1569.618 (c)(3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR.This requirement is not met as evidenced by: All staff files were reviewed, and interviews conducted, staffs not have current First Aid and CPR certification, this poses an immediately health and safety risk for the residents in care.

  • 1569.625(b)(2)Type B

    HSC 1569.625(b)(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training.This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above when all personnel training was not observed on file, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87211(a)Type B

    Licensee reports required by licensing agency

    87211(a) (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case.This requirement is not met as evidenced by: Based on record review and interviews: the licensee did not ensure a written was submitted to the Fresno CCL office within 7 days of occurrence on 09/09/25 when R5 went to the hospital, this poses a potential health and safety risk to residents in care.

  • 87411(f)Type B

    Health screening and fitness requirements

    87411(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health. Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties.This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above when LPA reviewed staff files and no health screening were observed on file for 3 out of 4 staff, which poses a potential health or personal rights risk to persons in care.

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  • 87506(a)Type B

    Maintain separate complete record for each resident

    87506 (a)The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff.This requirement is not met as evidenced by: Based on records review, two out of 6 residents do not have appraisals and needs and services plan on file, which poses/posed a potential health and safety and personal rights risk to the residents in care.

  • Food storage temperature control requirements

    87555 (b)(21) Freezers of adequate size ...They shall be kept clean and food stored to enable adequate air circulation to maintain the above temperatures.This requirement is not met as evidenced by: Based on observation, the refrigerator in the garage was observed dirty food grime inside on the bottom.

  • Maintain physician order documentation in resident record

    87608 (a)(3) A written order from a physician indicating the need for the postural support shall be maintained in the resident’s record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order.This requirement is not met as evidenced by:This requirement is not met as evidenced by: Based on observation and records reviewed, R3 who do not received hospice care were observed with half with no doctor’s order, which poses/posed a potential health and safety and personal rights risk to the resident in care.

  • 87608(a)(5)(B)Type B

    87608(a)(5)(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails.This requirement is not met as evidenced by: Based on observation and records reviewed, R2 who receives hospice care were observed with full rail with no doctor’s order, which poses/posed a potential health and safety and personal rights risk to the resident in care.

  • 87633(b)Type B

    Facility must keep complete hospice care plan on file

    87633(b) A current and complete hospice care plan shall be maintained in the facility for each hospice resident…This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above when LPA review R1’s file, whose currently receiving hospice care with no current hospice care plan on file, which poses a potential health or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 6, 2025 inspection of DEVOTED HEARTS SENIOR CARE HOME LLC #2?

This was an other inspection of DEVOTED HEARTS SENIOR CARE HOME LLC #2 on October 6, 2025. 9 citations were issued: 1 Type A (serious) and 8 Type B.

Were any citations issued to DEVOTED HEARTS SENIOR CARE HOME LLC #2 on October 6, 2025?

Yes, 9 citations were issued (1 Type A, 8 Type B). The first citation was for: "1569.618 (c)(3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.