complaint·April 9, 2021

Licensing Program Analyst (LPA) Patrick Shanahan conducted an unannounced initial complaint visit to this facility to investigate the above allegation. LPA met with administrator, Kathleen Glass, at 9:00 am and explained the purpose of the visit. LPA conducted a physical plant tour at about 9:15 am. LPA was also able to obtain and review facility records and pertinent documents relevant to the investigation. While reviewing the staff schedule and the facility census, LPA observed that both the resident in question and the staff in question were not on the lists provided. The facility administrator confirmed that neither one of the individuals in question worked or lived at this facility and that this incident occurred next door at a skilled nursing facility. Based on the information gathered during this visit. The allegation is deemed unfounded at this time. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Exit interview conducted and report issued.