complaint·December 5, 2023

Regarding the allegation: Due to staff neglect, resident had a reoccurrence of scabies. It was alleged that due to staff neglect Resident had a reoccurrence of scabies. Documentation confirmed that at the suspicion of the rash for Resident #1 (R1) on 8/30/2023, treatment advice and treatment was started. On 9/26/2023 R1’s symptoms persisted. R1 was seen by the dermatologist on 9/29/2023 and treatment was continued. On 9/29/2023, Dermatologist diagnosed R1 with Dermatitis and suspected scabies. R1 was subsequently confirmed to positive to Scabies on 10/20/2023. Resident #2 (R2) presented rash symptoms on 9/29/23 at which time was treated with Elimite (Permethrin) cream, which is used for various skin conditions including scabies, however R2 was not confirmed to be positive for scabies and was prescribed the treatment as a preventative measure. R2 was treated again on 10/17/2023 and 10/19/2023 as symptoms continued. On 11/3/2023 R2 was on continued treatment for skin itching and on 11/9/2023 R2 had reported that symptoms had improved. R2 was not diagnosed with a confirmed case of Scabies. Interviews confirmed that for precautionary reasons, the facility treated twenty-nine (29) residents and one (1) staff with topical cream for presumed scabies exposure as they were exhibiting itchiness and skin rash between the dates of 9/27/2023 and 11/26/2023. Interviews and documentation confirmed that the initial residents who were identified with rashes in September 2023 and October 2023 received prescription medication to treat the rashes. Interviews with the Executive Director and Clinical Manager confirmed that a community-wide clean-up took place and continues to be in effect, which included laundering all the resident clothing and linens, washing the carpets, sanitizing and cleaning all common spaces, replacing mattresses and disposing of furniture suspected of being a source. When the facility had a confirmed case of scabies, it was reported to the Department and the local health department and staff conducted appropriate cleaning and isolation protocols and took immediate preventative measures. Based on the evidence obtained, there is insufficient evidence to support the claim that the due to staff neglect resident had a reoccurrence of Scabies. This allegation is deemed Unsubstantiated at this time. No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.