complaint·October 24, 2025

Cont. from LIC 9099 During this visit at 10:10a.m., LPA and Administrator conducted a physical plan tour. Between 10:35a.m. – 12:20p.m. LPA conducted additional interviews with facility staff and Resident #1 (R1). Staff is wrongfully evicting resident It was alleged that when Skilled Nursing Facility (SNF) planned to discharge Resident #1 (R1) back to facility, the Administrator refused re-admission, citing that R1 was disruptive and a threat to staff. Interview conducted with the Administrator denied the allegation and stated that R1 was not evicted from the facility. The Administrator explained that R1 had been hospitalized for an extended period and is scheduled to return back today. Administrator further stated that R1 exhibited repeated behavioral concerns prior to hospitalization, including verbal outbursts toward staff and refusal of care. Administrator indicated that no eviction letter was issued because R1 was hospitalized and not residing at the facility at the time. The Administrator confirmed that R1’s belongings remained secure, and the facility would have accepted R1’s payment had they been readmitted through proper discharge coordination. Staff interviews indicated that R1 had previously displayed verbal aggression toward staff and residents. Staff denied that R1 was wrongfully evicted and stated that the facility was awaiting discharge coordination from SNF before determining if R1 could safely return. Staff confirmed no written eviction notice was issued. Records reviewed do not demonstrate that the facility initiated or executed an eviction process. During interview, R1 stated she has never threatened or acted aggressively toward anyone and denied that any eviction process was initiated. R1 further stated she has not received a written eviction notice, continues to reside at facility and paying rent accordingly. Based on interviews, observation and record reviewed, there is not sufficient information to support this allegation. Thus, this allegation is deemed to be UNSUBSTANTIATED at this time. No immediate health and safety issues were noted. Exit interview was conducted and copy of was provided.