complaint·February 6, 2025

In regards to the allegation "Staff actions are making residents feel uncomfortable." it is alleged that S5 has inappropriate conversations around the residents making them feel uncomfortable. (4) of (4) Staff interviewed denied the allegation. (6) of (6) Residents interviewed could not corroborate the allegation. Interviews with staff stated that on 1/27/25 , R1 brought up that they overheard S5 having a political conversation with another staff that made them feel uncomfortable. The conversation was in private between (2) staff away from the residents. This was the only instance a resident expressed any possible issue with staffs conversations and it was addressed with S5 the same day. Interview with residents did not show that they had ever been made to feel uncomfortable by staff. R1 stated they had no issues with any conversations between staff and has never felt uncomfortable at the home. Based on interviews, observations and file review, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided.