complaint·July 1, 2024

Allegation #1 Staff did not assist residents with oral hygiene. It is alleged that staff did not assist residents with oral hygiene. Regarding this allegation it is reported that Resident #1 (R1) was not assisted with maintaining oral hygiene. LPA interviewed the Administrator, and it was revealed that oral hygiene is performed on all residents that need assistance. Upon interviews with staff and residents it was revealed that not all residents require help, however when they are independent, staff constantly remind residents to self groom. When residents are not independent staff will perform grooming, including oral hygiene for them. Administrator and staff also stated that when residents need help, they are constantly helping with any needs that residents have. Furthermore, staff and Administrator were able to produce pictures of R1 and constant communication with R1’s family to show progress. Based on record review, interviews and observations, this allegation is Unsubstantiated at this time. Allegation #2 Staff did not notice change in residents’ condition. It is alleged that staff did not notice change in residents’ condition. Regarding this allegation it is reported that staff failed to recognize that R1 had Covid19. LPA interviewed the Administrator, and it was discovered that staff and residents had no symptoms of Covid or any flu like symptoms at the time when R1 was discovered by the hospital to have Covid 19. Administrator furnished temperature logs taken daily for residents where no spike in temperatures was recorded. Administrator also furnished resident medical updates where changes are constantly recorded however none of the changes recorded pertain to flu like or Covid symptoms. Furthermore, Administrator was able to provide LPA with proof of negative Covid 19 tests taken by all staff and all residents during the time that R1 was taken to the hospital also, Administrator provided proof of repeat negative Covid19 tests taken 48 hours after initial Covid19 test. Based on interviews, record reviews and observations this allegation is Unsubstantiated at this time. No citations issued. Copy of this report given to Administrator.