complaint·June 9, 2021

Facility did mail a check to family member of Resident # 1 on 04/05/2021. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. In regards to the allegation Staff took residents personal items, based on interviews all 5 resident's interviewed stated that they have all their personal property and nothing has been missing Stated that they will walk all over the facility and leave the door open and nothing has ever been stolen. Stated that staff are professional and have not taken any items from their rooms. In regards to Resident # 1's property it was revealed that property had been returned to family member of resident # 1 and remaining items had been made available for pick up. POA stated that there was a little furniture and small television and family member would not pick it up and it was left there with facility unable to rent room. but facility was making property available for pick up. It should be noted that 3/21/21 family member did pick up some belongings. 3/26/2021 family member was contacted to pick up the rest of the belongings. LPA toured Resident # 1's room # 28 A and interviewed Supervisor for that room who stated that family member came in March and they helped her with belongings. They also had many facetime calls with family member. She had come in March and stated she would be back the following weekend, but hasn't. Room still has wheelchair, lamp, clothing and small television occupying the room. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.