complaint·July 16, 2021

Some staff indicated they would not eat the food because it does not look good. Some staff felt the food is not healthy because residents are served bologna and other processed meats. Residents also felt they are not served healthy food. Residents confirmed they are served some processed meats and indicated they are served too many carbohydrates. Residents feel staff are cutting cost because of the low census of residents. Residents complained facility got rid of yogurt which was a healthy option in the morning. Kitchen staff confirmed they are no longer purchasing yogurt because of cost. The walk-in refrigerator and freezer were inspected. There were some fully cooked packaged meats such as pork patties. There were also bologna sandwiches. There were a couple of boxes of strawberries, celery, carrots, tomatoes and green onions. In the pantry there were cans of apple base, pineapple base, and prune juice which is added to water to make juice. Based on interviews conducted with staff and residents and observations made, the allegation is substantiated. Deficiency issued on attached 9099D. Exit interview held. A copy of the report and appeal rights were provided.