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Inspection visit

complaint

SAN DIMAS RETIREMENT CENTERLicense 1915006091 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Staff members interviewed included Licensed Vocational Nurses (LVNs), Med Techs., caregivers, kitchen staff, maintenance and housekeeping. 7 out of the 10 staff interviewed reported the facility is short staffed and especially with the Med Techs. It was reported at times there have been 1, 2 or 3 Med Techs. in the PM shift for 158 residents. Med Techs. have to inventory the medication, watch the call light system that residents press for help, pass medication to individual rooms, and provide treatments to many of the residents. Many staff reported often working overtime and working double shifts multiple times a week. Staff interviewed admitted medication has been provided to residents late because of the shortage of staff and admitted some residents have not been provided with the required treatments. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. Exit interview held. A copy of the report and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)Type A

    Incidental Medical and Dental Care : (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following:(5) The licensee shall assist residents with self-administered medications as needed. Deficiency was evidenced by the following: 5 out of the 11 residents interviewed indicated they have missed medication or the medication has been delivered late. 7 out of the 10 staff interviewed reported the facility is short staffed. Staff is working overtime and double shifts. Staff confirmed medication has been late and some treatments have been missed.

  • 87411(a)Type A

    Personnel Requirements - General: (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required.... Deficiency was evidenced by the following: 12 out of the 16 residents interviewed reported that the facility is short staffed. 5 residents reported they have missed medication or it's been late. Residents reported waiting an hour for staff to respond to call system. 8 out of the 16 staff interviewed reported facility is short staffed and has caused delay in resident care.

FAQ · About this visit

Common questions about this visit

What happened during the July 21, 2021 inspection of SAN DIMAS RETIREMENT CENTER?

This was a complaint inspection of SAN DIMAS RETIREMENT CENTER on July 21, 2021. 1 citation were issued: 1 Type A (serious).

Were any citations issued to SAN DIMAS RETIREMENT CENTER on July 21, 2021?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Incidental Medical and Dental Care : (a) A plan for incidental medical and dental care shall be developed by each facili..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.