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Inspection visit

complaint

SAN DIMAS RETIREMENT CENTERLicense 1915006092 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

In regards to the allegation: Resident is not being treated with respect. Out of 10 Residents interviewed, 5 Residents has witnessed incidents of Staff not treating Resident with respect. Incidents include Staff not knocking on the door before entering Resident's bedroom, provoking Resident and speaking to Resident in an inappropriate manner. Based on LPA's interviews, investigation revealed the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. Exit interview conducted with Karen Meacham and a copy of this report and appeal rights provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(c)(3)B)Type B

    87411 Personnel Requirements - General(c)(3)(B) importance and techniques of personal care services, including but not limited to, bathing, grooming, dressing, feeding, toileting, and infection control, as specified in Section 87470, Infection Control Requirements. This requirement is not met as evidence by: 6 Residents either witnessed or was in need of toileting assistance corroborated that there were incidents of long wait times. Wait time for Staff to arrive and assist with toileting needs can be from 45 minutes to an hour.

  • 87468.1(a)(1)Type B

    87468.1 Personal Rights of Residents in All Facilities(a)(1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement is not met as evidence by: 5 Residents has witnessed incidents of Staff not treating Resident with respect. Incidents include Staff not knocking on the door before entering Resident's bedroom, provoking Resident and speaking to Resident in an inappropriate manner.

FAQ · About this visit

Common questions about this visit

What happened during the March 3, 2022 inspection of SAN DIMAS RETIREMENT CENTER?

This was a complaint inspection of SAN DIMAS RETIREMENT CENTER on March 3, 2022. 2 citations were issued: 2 Type B.

Were any citations issued to SAN DIMAS RETIREMENT CENTER on March 3, 2022?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87411 Personnel Requirements - General(c)(3)(B) importance and techniques of personal care services, including but not l..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.