complaint·March 22, 2022

Allegation - Staff makes false statement regarding resident. It's alleged staff say R1 smokes in his/her room. Staff interviewed indicated they have witnessed R1 light cigarettes in the room and then goes out to the smoking area which is near R1's room. Staff indicated that R1 has been warned about lighting the cigarettes in the room. R1 reported that he/she admitted to staff that they have smoked in the room in the past, but not recently and has stopped doing it. Based on the information obtained, this is not a false statement made by staff and is unsubstantiated. Allegation - Staff did not assist resident with obtaining medical care. It's alleged R1 had a scheduled medical appointment on 3/16/22 and facility never assisted with transportation. The facility appointment book was reviewed. R1 did have a scheduled appointment on 3/16/22. R1 was interviewed and R1 confirmed that he/she went to the scheduled appointment. R1 inquired about a follow-up appointment for imaging that he/she thought staff forgot about. R1 was told they have another scheduled appointment on 3/30/22 for imaging and staff is aware and will transport to appointment. Based on the information obtained, R1 has not missed any medical appoints. Therefore, the allegation is unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview held. A copy of the report was provided.