complaint·August 26, 2025

Staff stated R1 does not require staff assistance and only obtains housekeeping service. Staff indicated that R1 declined to have caregivers check on R1 in the evening during their 2-hour rounds. R1’s personal property and valuable form list does not include the alleged stolen personal items or cash entrusted to the facility to safeguard. A police report was filed for this alleged incident on 8/2/25. LPA interviewed ten (10) residents today. Three (3) out of ten (10) residents stated they have missing or stolen items from their rooms. Two of the three residents who had missing items believed that staff stole their cash and belongings. The resident, who stated cash was stolen, kept it in a safe and did not disclose to staff that money is being kept at the facility until the alleged incident. Residents stated they have a key to their room, and many will lock the door when they leave. During the visit today, LPA reviewed the surveillance footage for dates 8/1/25 – 8/2/25. Footage showed that caregivers, a housekeeper, and a resident had visited R1’s room. However, there was no evidence to show that a person entered the room when R1 was not present. Based on the information gathered, there is no supporting evidence to state that staff stole the resident’s money and personal belongings. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED. An exit interview was conducted with Anne Graves. A copy of this report, along with the appeal rights, was provided.