Complaint·June 16, 2026

Regarding allegation “ Staff does not prevent resident from being harassed by another resident in care,” it was reported that R1 is tired of being harassed by R2 and R1 is tired of the racial slurs and inappropriate comments made by R2. LPA interviewed 6 staff. 6 out of 6 staff interviewed deny the allegation. S1 stated staff have spoken to R1 and R2 about the incident. R2’s family has been notified and R2 has been offered counseling. S1 stated staff conduct health and safety checks every 2 hours. S2 stated R1 and R2 have been separated by relocating to different rooms, down separate hallways. S2 stated they have spoken to R2 regarding boundaries and inappropriate language. S2 stated the police department was called, they spoke with R2 but did not leave a report. LPA interviewed 8 residents. 8 out 8 residents interviewed denied the allegation. R1 stated staff are handling the incident. R3 stated they reported an incident to staff and “staff were on it.” R3 stated staff addressed the incident and are taking care of the situation. R5 stated there was an issue but staff took care it, “It’s what they do. It’s their job and they do it.” R6 stated “staff are aware of the incident and they are handling it.” Based on interviews and record review, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated . An exit interview was conducted, and a copy of this report was provided to