complaint·November 3, 2022

Investigation consisted of the following: CDSS IB investigator accepted the complaint as an assignment. The investigator interviewed Resident # R1 and R2. On today’s visit LPA obtained a copy of in-service training for mandator reporting and LPA interviewed administrator and Staff #1 through Staff#3. LPA also interviewed Residents# 3 through Residents#5. Per IB Investigator, it was revealed that resident/victim(R1) denied abuse by anyone within the facility. R1 further stated to the investigator that they feel safe and happy living in the facility. IB investigator interviewed R2 and it was revealed that R2 never witness abuse at the facility but was told by R1 that they do not like when a male care staff changes their diaper. LPA interviewed administrator and confirmed that the facility was made aware from a resident that they have reported abuse to CCLD. The administrator stated that they immediately investigated, and the resident denied any form of abuse. The facility then conducted in-service training with staff on mandatory reporting. 3/3 staff denied the allegation and confirmed that male care staff have a female care staff with them during diaper changes. 5/5 residents interviewed denied witnessing or experiencing any form of abuse at the facility. 3/3 residents further confirmed that male care staff has a female care giver in the room during diaper changes. 4/5 residents stated they felt safe at the facility. Based on LPA's interviews, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted with Carmen Galicia and a copy of this record provided.