complaint·September 5, 2025

It is being alleged that a resident in care had some cards stolen while receiving care at the facility. On 09/05/25 from 10am- 12pm LPA conducted interviews with R1-R8 regarding the allegation above, 5 of 8 residents denied the allegation above and report they have not had any property stolen while receiving care at Huntington Retirement Hotel. 3 of the 8 residents interviewed reported having items stolen from there bedrooms. Additionally, 2 of the 8 residents indicated reporting missing items to staff and staff assisted with looking for the items however items were never found. 1 of the 8 residents stated the did not reporting missing items to staff. On 1:10pm -2:30pm LPA conducted interviews with S1-S5 regarding the allegation above, 5 of 5 staff interviewed denied the allegation above and stated that management will conduct investigation when a resident reports missing any property. On 09/05/25 LPA conducted interview with W1 regarding the allegation above, per W1 there are no concerns about the care being provided at Huntington Retirement Hotel. W1 continued to report that the cards that were stolen are cards used for transportation access only and are not connected to any of residents funds, cards are being replaced. On 09/05/25 LPA conducted a review of grievance report dated: 08/28/25, per report resident reported (2)missing wallet that only had a transportation card in it, report indicated that a search was conducted, however all personnel belongings were not searched as resident was receiving services outside of the facility at the time of the search was conducted. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted, and a copy of this report was provided.